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Thursday, April 28 • 2:45pm - 3:15pm
How to Talk to Customers on the Toilet – Getting Personal vs. Getting Intrusive

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- The Nir Eyal 'Hook' model and real examples of how this can work/not work - How can this model can help build habitual behaviours in product development? - Loyalty, frequency of visiting and retention
Speakers
avatar for Rosie Snow

Rosie Snow

‎Loyalty & Personalisation Product Owner, Marks and Spencer

Thursday April 28, 2016 2:45pm - 3:15pm PDT
THEATRE 3: Mobile in Multichannel
  THEATRE 3: Mobile in Multichannel

Attendees (31)